The call you miss is the customer you lose.
A voice agent that answers every call, holds a real conversation, books into your actual calendar, updates your records, and hands over the calls a person should take. Not an answering service — an agent that finishes the job.
Two of these are ours.
Both figures below were measured after launch by the client, not modelled by us.
Missed calls at peak hours, with no-shows down from 11% to 6.5% — about $14K a month in recovered chair time.
Unanswered reservation calls during service, with covers up 5% — roughly $27K a month in recovered revenue.
From audit sign-off to answering live calls, including integration and testing against your real call patterns.
Full write-ups are in the case studies — Health care and Hospitality.
Six things a $59 phone bot doesn't do.
The market is full of tools that answer and take a message. The value isn't in picking up — it's in what happens in the ninety seconds after.
Answers every call, first ring
Missed calls at peak hours, at lunch, after close, and all weekend. The caller rings the next business on the list rather than leaving a voicemail.
Books into your real calendar
Generic answering services take a message. Someone still has to call back, check availability, and book — usually the next morning, by which point the caller has booked elsewhere.
Writes to your systems, not a notepad
Call notes live in an inbox and get retyped into the CRM, if anyone remembers. Details get lost between the call and the record.
Escalates with the full picture
Transfers arrive cold. Your team hears "I have someone on the line" and starts the conversation over.
Handles the compliance-sensitive parts
Staff take health details, ID information, or financial data over the phone with no consistent record of what was said or captured.
Tells you what it caught
No one knows how many calls were missed before, so nobody can tell whether anything improved.
Setup, then monthly.
Every tier is a build, not a subscription to someone else's bot. The call flows, the training, and the integrations are made for your business and belong to you. Setup covers that work; the monthly covers running it.
Most owners have no idea what their call volume actually is, so we baseline it from your phone records during the Process Audit. You start on the right tier rather than guessing, and there's no cliff between tiers if you land in between.
- Call flows built around how your business actually books — not a template
- Trained on your services, your pricing, and your policies
- Answers in your voice, using the words your team uses
- Books into your real scheduling system, not a generic calendar
- Your escalation rules decide what reaches a person
- You own the number, the recordings, and the data
Over ~300? Extra calls are $1.25 — no forced jump to the next tier.
A single site that lives on the phone — clinic, office, or trade business.
- Everything in Essential
- Two-way integration with your practice or industry system
- Reads live availability and writes appointments back
- Waitlist and cancellation fill
- Pre-visit checks — insurance eligibility, account status
- Priority response
Between tiers? You pay $1.25 a call, not a whole tier you don't need.
Where the phone drives the schedule and the schedule drives revenue.
- Everything in Integrated
- Multiple sites with routing and overflow rules
- Per-location reporting and comparison
- Quarterly review and call-flow tuning
- Defined response-time SLA
Higher volume? We'll quote it rather than stack overage indefinitely.
Groups running two or more sites off one phone number.
Setup: $2,500 – $4,000 — $2,500 for a standard build, toward $4,000 with practice-system integration or multi-site routing
You never pay for a tier you haven't grown into. Volumes above are a guide, not a cap — go over and it's $1.25 a call, and we move you up only at the point that's genuinely cheaper for you
3-month minimum, then month to month · You own the number, the recordings, and the data
The industries that live on the phone.
How many calls are you missing right now?
Most owners guess low. We'll baseline it against your actual call records, then tell you what recovering them is worth. No obligation.
info@opskinetics.ca
(416) 613-0976
Tell us where it hurts.
We'll come back within one business day with a view on whether automation is worth it for you — and say so plainly if it isn't.
Got it — thank you.
We'll be in touch within one business day. If it's urgent, the phone number above reaches us directly.