What we automate
AI voice & phone What we do — capabilities Fractional Automation Officer
Industry verticals
Accounting & bookkeeping Auto dealerships Dental & medical clinics Home services & trades Insurance brokerages Law firms Mortgage brokerages Property management Real estate & brokerages Recruitment & staffing Software development
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OpsKinetics / Industry verticals / Dental & medical clinics

Your front desk can't answer the phone and fill the chair at the same time.

Empty appointment slots and unreturned calls cost more than any software. We automate booking, recalls, no-show recovery, and paperwork so your team can look after the people in front of them.

What the build covers

The workflows we automate first.

Each one starts with what it costs you today, then what replaces it. Which of these we build, and in what order, comes out of your Process Audit.

Booking and confirmation

Patients call during clinic hours, reach a busy line, and don't call back. Slots go unfilled.

What we buildRequests captured by web, SMS, and after-hours voicemail, matched to real availability in your practice system, and confirmed automatically with a person notified of anything unusual.

Reminders and no-show recovery

Reminder calls take an hour a day, and when someone cancels the slot usually stays empty.

What we buildMulti-channel reminders sent on your schedule, and cancelled slots offered automatically to a waitlist ranked by urgency and how long they've waited.

Recall and hygiene reminders

Recall lists get worked when someone has a quiet afternoon, which is rarely.

What we buildEvery patient's recall interval tracked and triggered on time, personalized to their history, with responses booked straight into the schedule.

Intake and consent paperwork

Patients fill forms in the waiting room, staff key them in, and errors follow the chart.

What we buildForms issued before the visit, completed on the patient's phone, validated for completeness, and written into the patient record before they walk in.

Insurance and claims coordination

Predeterminations and claims chase themselves only if someone remembers to chase them.

What we buildSubmission status tracked per claim with automatic follow-up on anything outstanding, and exceptions routed to your office manager with the file attached.
What a build looks like

Scope, timing, and what changes.

Booking coverage
24/7

Appointment requests captured and confirmed outside clinic hours, when most patients actually look.

Workflows
5

Booking, reminders, recalls, no-show recovery, and intake paperwork.

Build time
2–3 wks

Live and taking bookings inside a month.

Figures describe the standard scope of this build, not a measured client result. Your own numbers are produced during the Process Audit and quoted before you commit to anything.

Integration

Built on the systems you already run.

We automate around your existing platform rather than asking you to migrate. These are the tools we most often connect to in this industry.

DentrixOpen DentalTrackerJane AppTelus HealthTwilio SMSGoogle CalendarMicrosoft 365MailchimpStripe

Clinic automations are designed around PHIPA obligations. Patient data stays in your practice management system, access is scoped to the minimum required, and any patient-facing communication can be gated behind staff approval. We'll work with your privacy officer on the specifics during the audit.

Next step

Thirty minutes. We'll find the expensive part.

Tell us how work moves through your business and we'll tell you where the money is going. No pitch deck, and no obligation to buy anything at the end of it.

Mississauga, Ontario — serving the GTA
info@opskinetics.ca
(416) 613-0976

Tell us where it hurts.

We'll come back within one business day with a view on whether automation is worth it for you — and say so plainly if it isn't.

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We'll be in touch within one business day. If it's urgent, the phone number above reaches us directly.